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EnterpriseWebPro
MarketingNewz
SmallBusinessNewz
[2008-04-14]
Customer Loyalty with EDM
I saw a couple of interesting posts when I returned from IBM's IMPACT show last week (blog posts
here
) - Jim Berkowitz on
Want Customer Loyalty? Improve Customer Experience First
and Ginger Conlon on
Making Coke Rewarding
.
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